Jessica Kuchta-Miller, MA, JD, is a certified organizational ombudsman practitioner with extensive experience in dispute resolution, mediation, negotiation, conflict coaching and training. She came to Washington University from the University of Colorado Boulder, where she was associate university ombuds and worked with staff, students, and faculty.
Prior to joining the University of Colorado Boulder’s Ombuds Office, Kuchta-Miller worked for 11 years at Hamline University School of Law in St. Paul, Minnesota. At Hamline, she taught as an adjunct clinical instructor for the law school’s Mediation Clinic, where she developed curriculum and supervised and coached law student mediators in area conciliation and housing courts. She also served for five years as a project administrator for Hamline’s nationally-ranked Dispute Resolution Institute and Mediation Center. During her time at Hamline, she was appointed by the Minnesota Supreme Court to the Alternative Dispute Resolution Ethics Board whose purpose is to promote the ethical use of alternative dispute resolution in the state courts.
A licensed attorney and a qualified neutral, she has presented at numerous conferences and seminars and has trained hundreds of individuals in mediation, negotiation, conflict resolution and communication skills.
An active member of the International Ombudsman Association (IOA), which is the largest professional organization of organizational ombudsman practitioners in the world, Kuchta-Miller serves on IOA’s Ad Hoc Title IX Response Task Force and the Membership Categories Task Force.
- Mediation Theory and Practice