1. On the File menu, point to New, and then click Mail Message.
2. Enter recipient names in the To: , Cc:, or Bcc: boxes (To, Cc, and Bcc boxes: A message is sent to the recipients in the To box. Recipients in the Cc (carbon copy) and Bcc (blind carbon copy) boxes also get the message; however, the names of the recipients in the Bcc box aren't visible to other recipients.). Separate names with a semicolon (;).
To select recipient names from a list in the Address Book, click the To or Cc button.
3. In the Subject box, type the subject of the message.
4. In the message body, type the message.
5. Set message options, if you want. Do one or more of the following:
Mark as very important.
Click
.
Mark as not important.
Click
.
Make
a message unavailable after a specified date
1. Click Options.
2. Under Delivery options, select the Expires after check box, and then enter the expiration date you want.
3. Click Options.
4. Under Delivery options, select the Do not deliver before check box, and then enter the delivery date and time you want.
To enter a time, you must type in the box.
Save
a copy of this message to a folder other than Sent Items
5. In the message, click Options.
6. Under Delivery options, select the Save sent message to check box.
7. Click Browse, and then click the folder you want.
6. Click Send.
Contacts can be created by adding a new item or from an e-mail message.
1. Open a new contact dialog box using one of these methods. See Figure 1. Click the image to enlarge it.
a.
Click
the New down arrow icon,
and
click Contact.
b. Click File > New Contact.

2. Type the information. The buttons, such as Full Name, may be clicked to display more information.
3. Click Save and Close.
1. Open a message received from the person being added to Contacts.
2. Right-click their name.
3. Left-click Add to contacts.
Contacts may display names sorted by the first name rather than the last name. This can be changed so contacts are sorted by last name.
1. With Outlook open, click Tools > E-mail accounts.
2. Click the View or change existing directories or address books radio button.
3. Highlight Outlook Address Book.
4. Click the Change button.
5. Highlight Contacts Mailbox-[Name].
6. Click the File As (Smith, John) radio button.
7. Click Close.
8. Click Finish.
Verify that new contacts are filed in last name, first name order.
1. Click Tools > Options > Preferences.
2. Click the Contact Options button.
3. Click the Default "File As" order down arrow, and highlight Last, First.
4. Click OK twice.
5. Close Outlook.
6. Reopen the program.
7. Click the Contacts button or icon in the Navigation Pane.
Outlook uses the Global Address List first when checking names or displaying a list. The addressing can be changed to use another address book or list within Contacts.
1. With Outlook open, click Tools > Address Book. The Address Book dialog box displays. See Figure 1.

2. Click Tools > Options. The Addressing dialog box displays. See Figure 2.

3. Click the Show this address list first down arrow.
4. Highlight the address book to be shown first.
5. Click the Keep personal addresses in down arrow, and highlight the desired address book.
6. The order used to check names can be changed.
a. Highlight the address book.
b. Click the up arrow or down arrow to change the order.
7. Click OK.
8. Close the Address Book dialog box.
Distribution lists are used to send messages to a group of people and are
saved in Contacts. The message is sent to each individual in the
distribution list. The receive sees his/her name and the names of the other
people when receiving the message, not the distribution list name. They are
identified by
and
can be shared.
1. A new distribution list can be started by one of these methods. See Figure 1. Click the image to enlarge it.
a. Click File > New > Distribution List.
b. Click the New down arrow, and click Distribution List.

2. Type a distribution list name in the Name field.
3. Add a member from Contacts.
a. Click the Select Members button.
b. Highlight the individual.
c. Click the Members button.
d. Repeat item b and item c until all members are selected.
e. Click OK.
4. Add a new member.
. Click the New Member button. See Figure 2.
a. Type the display name.
b. Type the e-mail address.
c. Click the Add to Contacts check box to add this member to Contacts. This is optional.
d. Click OK.

An e-mail message is sent using a distribution list just like a regular e-mail address. Enter the distribution list name in the To: field. It can also be selected from Contacts by clicking the To: button.
a distribution list can be shared with other individuals by e-mailing it to them as an attachment.
1. Open the distribution list to be shared.
2. Click Actions > Forward. See Figure 3.

3. A new e-mail message opens showing the distribution list as an attachment. See Figure 4.

4. Address and send the message.
5. Close the distribution list.
6. The recipient opens the e-mail message. The attachment is clicked and dragged into Contacts.
Note: The e-mail message may need to be resized before clicking and dragging the attachment. Also, change the Navigation Pane to the folder view to make it easier to add the distribution list to Contacts.
A member's information can be updated in a distribution list when it is changed in Contacts.
1. Open the distribution list.
2. Click the Update Now button.
3. Click Save and Close.
1. Open the distribution list.
2. Highlight the member to be deleted.
3. Click the Remove button.
4. Click Save and Close.
Outlook Today provides a snapshot of appointments, tasks, and messages. It can be used as a "home" page for Outlook. Customized settings are available. See Figure 1. Click the image to enlarge it.

Display the advanced toolbar to make it easier to work with Outlook Today.
1. Click View > Toolbars > Advanced. See Figure 2.
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2. The advanced toolbar allows navigation similar to a Web browser.
3. The icons change between Mail, Calendar, Contacts, and Tasks.
1. Click the Outlook Today icon on the advanced toolbar.
2. Click any item under Calendar, Tasks, or Messages. The item displays.
1. Click the Outlook Today icon, if needed.
2. Click the Customized Outlook Today link.
3. Make desired changes.
4. Click Save.
The calendar can be displayed in several different views. Time options are available to display one day, a work week, a calendar week, or an entire month. Views for appointments, recurring appointments, and events can be displayed.

The Calendar standard toolbar has icons that allow the amount of time displayed on a calendar to be changed. See Figure 2.
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1.
Click
to
display one day.
2.
Click
to
display a work week.
3.
Click
to
display a calendar week.
4.
Click
to
display a month.
1. Click View > Arrange by > Shows Views in Navigation Pane. The Navigation Pane displays the available views. See Figure 3.

2. Click the radio button for the desired view.
3. To turn off the current views, click View > Arrange by > Shows Views in Navigation Pane.
Adding appointments to an Outlook Calendar is easy. They can be color coded based on the selections made with Calendar Coloring. Sensitive appointments can be marked as private so co-workers cannot see the details. An option is available to add all-day events.
There are several ways to start an appointment.

1. Type the purpose of the appointment in the Subject field.
2. Type the location in the Location field.
3. Add a label by clicking the down arrow and highlighting the label.
4. Set the date and time.
a. Click the Start time down arrow for the day.
b. Highlight the date.
c. Click the Start time down arrow for the time.
d. Highlight the time.
e. Repeat steps a through d for the end time.
f. The date and times can be typed directly in these fields.
5. The reminder defaults to 15 minutes prior to the appointment.
a. Uncheck the reminder box to remove it.
b. To change the default time, click the down arrow. Highlight a new time.
6. Click the Show time down arrow.
7. Highlight the time as Tentative, Busy, or Out of Office.
Note: The show time displays this information when group scheduling is used.
8. Click Save and Close.
Private appointments are added the same way as a regular appointment. To make it a private appointment, check the Private box in the lower right-hand corner of the screen. See Figure 3. Click the image to enlarge it. The appointment is locked and cannot be opened or viewed by co-workers.

1. Add an appointment.
2. Do not select a start and end time.
3. Check the All day event box.
4. Uncheck the Reminder box.
5. Make other selections as needed. See Figure 4. Click the image to enlarge it.

6. Click Save and Close.
7. The event shows at the top of the calendar. See Figure 5. Click the image to enlarge it.

Many appointments or meetings are held on a periodic basis. The Recurrence feature allows the information to be typed once rather than entering each meeting separately.
1. Click File > New > Appointment. The Appointment dialog box displays.
2. Type the purpose in the Subject field.
3. Type the location in the Location field.
4.
Click
the Recurrence icon.
The Appointment Recurrence dialog box displays. See Figure 1.

5. Click the Start Appointment Time down arrow.
6. Highlight the start time.
7. Click the End appointment Time down arrow.
8. Highlight the end time.
Note: As an alternative to setting the end time, click the Duration down arrow. Highlight the length of the appointment or meeting. The End appointment Time is set automatically.
9. Click the radio button for the appropriate Recurrence pattern.
10. Check the boxes for the weekdays the appointment or meeting is held.
11. Select the start date in the Range of recurrence section.
12. Select the end date.
a. Click the No end date radio button to add the appointment or meeting through the entire calendar.
b. Click the End after XX occurrences radio button to add the appointment or meeting for a specific number of occurrences. Enter the desired number of meetings.
c. Click the End by radio button to select a specific date.
13. Click OK.
14. Click Save and Close.
Several options are available to customize the appearance of an Outlook calendar. This includes colors, reminder time, and the work week.
1. Click Tools > Options.
2. Click the Preferences tab.
3. The default reminder time can be changed at this point. See Figure 1. The reminder window for appointments and meetings displays based on this setting.

4. Click the down arrow next to the default reminder time.
5. Highlight the desired time.
6. Click the Calendar Options button to display the dialog box. See Figure 2. Click the image to enlarge it.

Make the appropriate selections to customize the appearance of the calendar.

Calendar coloring allows color coding for appointments and meetings. The default wording can be changed as needed.
1. Click the Calendar Coloring icon on the standard toolbar. See Figure 4.

2. Click Edit Labels. The Edit Calendar Labels dialog box displays. See Figure 5.

3. Make changes as needed.
4. Click OK.
Share a calendar to allow co-workers to view it, add appointments, or delete appointments. Different levels of permissions can be set for each individual.
1. In the Navigation Pane, click the Calendar button or icon.
2. Click the Share My Calendar link. See Figure 1.

3. The Catalog Properties dialog box opens. Click the Add button. The Add Users dialog box displays with the Global Address List.
4. Type the person's name in the Type name field.
5. Highlight the name.
6. Click the Add button. See Figure 2.

7. Click OK.
8. Set the permissions. See Figure 3.

a. Click the Read items box to allow the calendar to be viewed only.
b. Click the Create items box to allow appointments and meetings to be added.
c. Click the Own radio button in the Delete items section to allow items to be deleted.
9. Click OK.
After a calendar has been shared to a co-workers, they can open and view the calendar. If the proper permissions have been set, an appointment or meeting can be added.
1. In the Navigation Pane, click the Calendar button or icon.
2. Click the Open a Shared Calendar link. See Figure 1.

3. At the Open a Shared Calendar dialog box, type the co-worker's user name. As an alternative, click the Name button. Select the co-worker's name from the Global Address List.
4. Click OK.
5. The co-worker's calendar displays next to the calendar. See Figure 2. Click the image to enlarge it.

To close a shared calendar, uncheck the box next to the co-worker's name. See Figure 3.

It is relatively easy to open after a calendar has been opened the first time. Simply check the box next to the co-worker's name. Two or more Other Calendars are displayed by checking the box next to the name.
A co-worker can be removed from the Other Calendars list.
1. Right-click the co-worker's name to be removed.
2. Left-click Remove from Other Calendars on the shortcut menu. See Figure 4.

1. Right-click the co-worker's name in the Other Calendars section.
2. Left-click Open in a New Window on the shortcut menu.
Several options are available in Outlook to provide notification of a new e-mail message in the Inbox. They include:
Take the following steps to display the options.
1. Open Outlook.
2. Click Tools > Options.
3. Click the Preferences tab.
4. Click the E-Mail Options button.
5. Click the Advanced E-Mail Options button. The Advanced E-Mail Options dialog box displays. See Figure 1.
1. Check the Play a sound box in the When new items arrive in my Inbox section.
2. Click OK three times to close the dialog boxes.
3. The notification sound plays when a new message arrives.
1. Check the Show an envelope icon in the notification area box in the When new items arrive in my Inbox section.
2. Click OK three times to close the dialog boxes.
3. An envelope displays in the notification area next to the system time when a message arrives. See Figure 2.
![]()
4. Mouse over the envelope to display the status of the message.
5. To hide the envelope, right-click the icon, and left click Hide envelope.
The new mail desktop alert is a transparent window displaying in the lower, right-hand corner of the screen when a message arrives in the Inbox. It displays even when Outlook is minimized. The sender's name, subject, and first tow lines of the message display. See Figure 3.

1. Open the Advanced E-Mail Options dialog box. See Figure 1.
2. Check the Display a New Desktop Alert box in the When new items arrive in my Inbox section.
3. Click the Desktop Alert Settings button.
4. Change the Duration and Transparency settings as desired.
5. Click the Preview button.
6. Click OK four times to close the dialog boxes.
Options are available for working with a message through the Desktop Alert when Outlook is minimized.


Open Sent Items | Double click on the email you need to retrieve | Click on Actions | Select Recall This Message | Select the options you would like to apply | Click OK.